New Articles

  1. v4.57 Patch - April 3, 2023

    Release Date: April 3, 2023 General Fixes Forms - Fixes an issue where picklist values are not copied when cloning a form and where picklist options are not being created when migrating a form with picklist options. Issue resolved. ...
  2. v4.56 Patch - March 9, 2023

    Release Date: March 9, 2023 General Fixes Tasks - Fixes an issue where user is presented with the error message "Aggregate query has too many rows for direct assignment" when approving a task. Issue resolved. ...
  3. v4.55 Patch - February 17, 2023

    Release Date: February 17, 2023 General Fixes Tasks - Fixes an issue where user is presented with the error message "Error approving request: List index out of bounds: 0" when approving a task. Issue resolved. ...
  4. RK ESG 23.2 - June 26, 2023

    Release Date: June 26, 2023 Release Overview Your browser does not support HTML5 video. What's new? Form-to-Object Mapping Engine System admins can now relate form questions to other objects' fields and a backend process will c...
  5. January 2023 Maintenance Release - February 13, 2023

    Release Date:  February 13, 2023 What's new? PT - Testing Lab can be updated during 3-Actor PT Workflow Testing Labs, or verifiers, can now reject a 3-Actor Product Test request back to a trading partner if there is a need to have the prod...
  6. Logging in to Riskonnect ESG

    In order to access Riskonnect ESG on Salesforce, you will need to use your username and password shared with you via Salesforce. When you are added to the Riskonnect ESG Network, you will receive your credentials in an email from Salesforce. If you...
  7. What browsers can I use to access Riskonnect ESG?

    A modern, secure browser is vital to using the Salesforce-based Riskonnect ESG platform.  Using an unsupported browser will result in unexpected behaviors, errors, and may not allow certain features to function at all. Supported browsers: Go...
  8. Adding New Members to the Riskonnect ESG Network

    Unfortunately, adding a Trading Partner is not a task that you can do on your own (yet!). If you are adding just one or two TPs, just open a Support Ticket with the TP's information: Business Name Full address Contact Name Contact Number I...
  9. Summer '19 Major Release - v3.31 - August 12, 2019

    Release Date:  August 12, 2019 What's New? Product Testing - Corrective Action Rules For those unfortunate failing test results, you can now decide if corrective actions will be sent out to your TPs for a response. The rules that drive thi...
  10. Patch - v3.33 - September 9, 2019

    Release Date: September 9 , 2019    General Fixes CR-1175 - Handle Country/state mismatch CR-1179 - Form with Answer Type "Query Requester" is failing with error "Attempt to de-reference a null object" when used with "Relationship Que...