In order to reset your password for Riskonnect ESG on Salesforce, you can use the Forgot Your Password? link on the login.salesforce.com screen.
If you have received the email to join Salesforce and you have never logged in, the Forgot Password? link will not work. Please Log a Case with Riskonnect ESG Customer Support to get a new invite.
To reset your password:
- In your web browser, go to https://www.login.salesforce.com.
- Click Forgot Your Password?
- Enter in your username and then click Continue.
- After you have triggered a password reset, you will need to check your email for a password reset link.
If you do not know the username or password and do not have access to the email address associated with your company's Salesforce Org (i.e. the previous Riskonnect ESG administrator has left the company), you will need to Log a Case with Riskonnect ESG Customer Support to help recover it.