Popular Articles

  1. Connecting to Trading Partners

    In order to see if your trading partner is a member of the Riskonnect ESG Network, you can use the Account Search feature in Riskonnect ESG to perform a network-wide search. If you find the trading partner you are looking for, you can connect to tha...
  2. October 2020 Maintenance Release - October 19, 2020

    Release Date: October 19, 2020 PT - Allow multiple images in a DOC document (CR-1531) Verifiers can now upload a maximum of 15 images to an upload field in a TRF and we will include all of those images in the generated certificate for a pass...
  3. Adding New Members to the Riskonnect ESG Network

    Unfortunately, adding a Trading Partner is not a task that you can do on your own (yet!). If you are adding just one or two TPs, just open a Support Ticket with the TP's information: Business Name Full address Contact Name Contact Number I...
  4. Winter '19 Major Release - v3.43 - January 13, 2020

    Release Date:  January 13, 2020 Release Overview What's New? CRE for BRM - Due D ates for Rules You can now set up default due dates for form validity rules that you create under the CRE for BRM. This functionality is very simil...
  5. Setting Your Communication Preferences

    As a user of Riskonnect ESG, you can choose to receive email notifications for new Riskonnect ESG Tasks or you can turn those emails off.  This is an individual user setting within your Riskonnect ESG environment. To set your email communication p...
  6. May 2020 Maintenance Release - May 26, 2020

    Release Date: May 26, 2020 What's New? PRM - ICIX Product Attributes (New!) As a trading partner, you can now assign attributes to the ICIX Product level so that you can essentially describe the product with related data similar to ho...
  7. Patch - v3.80 - September 9, 2020

    Release Date: September 9, 2020     General Fixes Fixes a global issue where forms were not viewable for some users ...
  8. How to Download a Document From ICIX Classic

    To download a document from ICIX Classic: Login to ICIX Classic by going to cloud.icix.com . Once logged in select “My Documents”. Select “View All” for the category of document you want to download (or directly on the pdf icon if available...
  9. June 2022 Maintenance - v4.37 - June 20, 2022

    Release Date:  June 20, 2022 Release Overview Your browser does not support HTML5 video. What's New? ICIX is now Riskonnect ESG! Riskonnect ESG Application The ICIX Salesforce Lightning Application is now called Riskonnect ESG....
  10. May 2021 Maintenance Release (v3.107) - May 2, 2021

    Release Date: May 2, 2021 What's New? Requests - Reopening Closed Requests Previously, we only allowed reopening of requests for 3-actor PT workflows. With this release, users can reopen any type of 2-actor and 3-actor workflow in order...