New Articles

  1. v4.56 Patch - March 9, 2023

    Release Date: March 9, 2023 General Fixes Tasks - Fixes an issue where user is presented with the error message "Aggregate query has too many rows for direct assignment" when approving a task. Issue resolved. ...
  2. v4.55 Patch - February 17, 2023

    Release Date: February 17, 2023 General Fixes Tasks - Fixes an issue where user is presented with the error message "Error approving request: List index out of bounds: 0" when approving a task. Issue resolved. ...
  3. January 2023 Maintenance Release - February 13, 2023

    Release Date:  February 13, 2023 What's new? PT - Testing Lab can be updated during 3-Actor PT Workflow Testing Labs, or verifiers, can now reject a 3-Actor Product Test request back to a trading partner if there is a need to have...
  4. Logging in to Riskonnect ESG

    In order to access Riskonnect ESG on Salesforce, you will need to use your username and password shared with you via Salesforce. When you are added to the Riskonnect ESG Network, you will receive your credentials in an email from Salesforce. If you...
  5. What browsers can I use to access Riskonnect ESG?

    A modern, secure browser is vital to using the Salesforce-based Riskonnect ESG platform.  Using an unsupported browser will result in unexpected behaviors, errors, and may not allow certain features to function at all. Supported browsers: ...
  6. Adding New Members to the Riskonnect ESG Network

    Unfortunately, adding a Trading Partner is not a task that you can do on your own (yet!). If you are adding just one or two TPs, just open a Support Ticket with the TP's information: Business Name Full address Contact Name Contact Number...
  7. Summer '19 Major Release - v3.31 - August 12, 2019

    Release Date:  August 12, 2019 What's New? Product Testing - Corrective Action Rules For those unfortunate failing test results, you can now decide if corrective actions will be sent out to your TPs for a response. The rules that ...
  8. Patch - v3.33 - September 9, 2019

    Release Date: September 9 , 2019    General Fixes CR-1175 - Handle Country/state mismatch CR-1179 - Form with Answer Type "Query Requester" is failing with error "Attempt to de-reference a null object&quo...
  9. Connecting to Trading Partners

    In order to see if your trading partner is a member of the Riskonnect ESG Network, you can use the Account Search feature in Riskonnect ESG to perform a network-wide search. If you find the trading partner you are looking for, you can connect to tha...
  10. Adding New Riskonnect ESG Products

    Adding new Riskonnect ESG Products into the network can be done using the Riskonnect Product Search page. We ask that you first search for the product to see if it exists, and if it does, you can connect to it; otherwise, you can create a new produc...