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Adding new Riskonnect ESG Products into the network can be done using the Riskonnect Product Search page. We ask that you first search for the product to see if it exists, and if it does, you can connect to it; otherwise, you can create a new produc...
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Last Updated: 03/27/2020
in Release Notes Release Date: April 6, 2020 What's New? PT - Test Loading Updates in Test Requests We have changed the default number of visible tests to 200. Any test request with more than 200 tests will be shown in increments of 50 tests. You ca...
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Last Updated: 07/28/2022
in Basic Help In order to access Riskonnect ESG on Salesforce, you will need to use your username and password shared with you via Salesforce. When you are added to the Riskonnect ESG Network, you will receive your credentials in an email from Salesforce. If you...
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Last Updated: 09/13/2022
in Basic Help In order to reset your password for Riskonnect ESG on Salesforce, you can use the Forgot Your Password? link on the login.salesforce.com screen. If you have received the email to join Salesforce and you have never logged in, the Forgot Password...
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Last Updated: 05/30/2022
in Basic Help A modern, secure browser is vital to using the Salesforce-based Riskonnect ESG platform. Using an unsupported browser will result in unexpected behaviors, errors, and may not allow certain features to function at all. Supported browsers: ...
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Last Updated: 08/19/2021
in Release Notes Release Date: August 19, 2021 Bug Fixes BRM - Document uploads do not work when user's language is set to Chinese. Issue resolved. Forms - New form editor does not show checkbox "Auto-Approve 2-Actor Requests" enabled afte...
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Last Updated: 06/03/2022
in ESG Tasks The main place in Riskonnect ESG where you spend most of your time is on the Riskonnect Tasks page. This page is the primary location for responding to requests sent to you by your customers in Riskonnect ESG. On the Riskonnect Tasks page, you might...
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In order to see if your trading partner is a member of the Riskonnect ESG Network, you can use the Account Search feature in Riskonnect ESG to perform a network-wide search. If you find the trading partner you are looking for, you can connect to tha...
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Last Updated: 06/03/2022
in Basic Help As a user of Riskonnect ESG, you can choose to receive email notifications for new Riskonnect ESG Tasks or you can turn those emails off. This is an individual user setting within your Riskonnect ESG environment. To set your email communicat...
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Unfortunately, adding a Trading Partner is not a task that you can do on your own (yet!). If you are adding just one or two TPs, just open a Support Ticket with the TP's information: Business Name Full address Contact Name Contact Number...