Popular Articles

  1. Adding New Riskonnect ESG Products

    Adding new Riskonnect ESG Products into the network can be done using the Riskonnect Product Search page. We ask that you first search for the product to see if it exists, and if it does, you can connect to it; otherwise, you can create a new produc...
  2. April Maintenance Release - April 6, 2020

    Release Date: April 6, 2020 What's New? PT - Test Loading Updates in Test Requests We have changed the default number of visible tests to 200. Any test request with more than 200 tests will be shown in increments of 50 tests. You ca...
  3. Logging in to Riskonnect ESG

    In order to access Riskonnect ESG on Salesforce, you will need to use your username and password shared with you via Salesforce. When you are added to the Riskonnect ESG Network, you will receive your credentials in an email from Salesforce. If you...
  4. August 2021 Maintenance Release - August 19, 2021

    Release Date: August 19, 2021 Bug Fixes BRM - Document uploads do not work when user's language is set to Chinese. Issue resolved. Forms - New form editor does not show checkbox "Auto-Approve 2-Actor Requests" enabled afte...
  5. Resetting Your Password

    In order to reset your password for Riskonnect ESG on Salesforce, you can use the Forgot Your Password? link on the login.salesforce.com screen. If you have received the email to join Salesforce and you have never logged in, the Forgot Password...
  6. What browsers can I use to access Riskonnect ESG?

    A modern, secure browser is vital to using the Salesforce-based Riskonnect ESG platform.  Using an unsupported browser will result in unexpected behaviors, errors, and may not allow certain features to function at all. Supported browsers: ...
  7. Salesforce Multi-Factor Authentication (MFA) FAQs

    What is multi-factor authentication (MFA)?  It's important to implement strong security measures to protect our business, our data, and our customers. One of the simplest, most effective ways to help prevent unauthorized account access...
  8. Riskonnect ESG Tasks

    The main place in Riskonnect ESG where you spend most of your time is on the Riskonnect Tasks page. This page is the primary location for responding to requests sent to you by your customers in Riskonnect ESG. On the Riskonnect Tasks page, you might...
  9. Connecting to Trading Partners

    In order to see if your trading partner is a member of the Riskonnect ESG Network, you can use the Account Search feature in Riskonnect ESG to perform a network-wide search. If you find the trading partner you are looking for, you can connect to tha...
  10. Setting Your Communication Preferences

    As a user of Riskonnect ESG, you can choose to receive email notifications for new Riskonnect ESG Tasks or you can turn those emails off.  This is an individual user setting within your Riskonnect ESG environment. To set your email communicat...