Updated Articles

  1. Logging in to Riskonnect ESG

    In order to access Riskonnect ESG on Salesforce, you will need to use your username and password shared with you via Salesforce. When you are added to the Riskonnect ESG Network, you will receive your credentials in an email from Salesforce. If you...
  2. Patch - v4.39 - July 14, 2022

    Release Date: July 14, 2022 Bug Fixes Fixes an issue where users have reported receiving past due notifications for requests that are in closed status.  Fixes search question types in forms not loading the correct query data. Fixe...
  3. June 2022 Maintenance - v4.37 - June 20, 2022

    Release Date:  June 20, 2022 Release Overview Your browser does not support HTML5 video. What's New? ICIX is now Riskonnect ESG! Riskonnect ESG Application The ICIX Salesforce Lightning Application is now called Riskon...
  4. TRF - Test Class & Test Name Column

    Moving forward with our ICIX Spring '20 Major Release, while you are viewing a Test Request Form (TRF) in Riskonnect, you will see one column for test  classes  and t est names . Depending on a customer's implementation of thei...
  5. Riskonnect ESG Terms for Responders

  6. Riskonnect ESG Data Processing Addendum

  7. Riskonnect ESG - Salesforce.com Platform Service Agreement

  8. How to Download a Document From ICIX Classic

    To download a document from ICIX Classic: Login to ICIX Classic by going to cloud.icix.com . Once logged in select “My Documents”. Select “View All” for the category of document you want to download (or directly on t...
  9. Adding New Riskonnect ESG Products

    Adding new Riskonnect ESG Products into the network can be done using the Riskonnect Product Search page. We ask that you first search for the product to see if it exists, and if it does, you can connect to it; otherwise, you can create a new produc...
  10. Adding New Members to the Riskonnect ESG Network

    Unfortunately, adding a Trading Partner is not a task that you can do on your own (yet!). If you are adding just one or two TPs, just open a Support Ticket with the TP's information: Business Name Full address Contact Name Contact Number...