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Last Updated: 06/03/2022
in Basic Help As a user of Riskonnect ESG, you can choose to receive email notifications for new Riskonnect ESG Tasks or you can turn those emails off. This is an individual user setting within your Riskonnect ESG environment. To set your email communication p...
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Last Updated: 06/03/2022
in ESG Tasks The main place in Riskonnect ESG where you spend most of your time is on the Riskonnect Tasks page. This page is the primary location for responding to requests sent to you by your customers in Riskonnect ESG. On the Riskonnect Tasks page, you might...
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In order to see if your trading partner is a member of the Riskonnect ESG Network, you can use the Account Search feature in Riskonnect ESG to perform a network-wide search. If you find the trading partner you are looking for, you can connect to tha...
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Last Updated: 05/30/2022
in Basic Help A modern, secure browser is vital to using the Salesforce-based Riskonnect ESG platform. Using an unsupported browser will result in unexpected behaviors, errors, and may not allow certain features to function at all. Supported browsers: Go...
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Last Updated: 04/28/2022
in Release Notes 2022 Releases Release Date: May 3, 2022 General Fixes ICIX Tasks - Users have reported an issue where the Reopen button on closed, auto-approved requests is not appearing on the corresponding ICIX Task. Issue resolved. ICIX Tasks - Users have r...
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Last Updated: 04/14/2022
in Release Notes 2022 Releases Release Date: March 31, 2022 General Fixes ICIX Tasks - Users are unable to take action on passing test requests. Issue resolved. ...
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Last Updated: 04/12/2022
in Release Notes 2022 Releases Release Date: March 31, 2022 General Fixes ICIX Tasks - Users are unable to recognize the correct received date within the ICIX Tasks page and user's custom list views. Issue resolved. ...
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Last Updated: 02/17/2022
in Release Notes 2022 Releases Release Date: February 21, 2022 What's new? Forms - Translations For customers that wish to translate form names, tabs, sections, and question labels into other languages, admins can provide translations of the following languages: Engli...
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Last Updated: 11/18/2021
in Release Notes 2021 Releases Release Date: November 18, 2021 General Fixes Forms - Fixes an issue where users are unable to upload files to an upload question in a form. Issue resolved. Forms - Fixes an issue where form answers are not copied properly when copying ...
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Last Updated: 10/20/2021
in Release Notes 2021 Releases Release Date: October 25, 2021 Bug Fixes Product Test - Fixes an issue where the lab account information in a Test Request Form doesn't display for responder or lab. Product Test - Fixes an issue where a user edits the Product Exceptio...